Refund Policy
Duration, Cancellation, and No-Show Policy
Our agreement is monthly or per session, with no renewal obligation. The client may cancel their membership at any time without a penalty. No refunds are offered for unused classes in packages once purchased. In exceptional circumstances, the studio may consider refund requests on a case-by-case basis, but any granted refunds may be subject to a processing fee. Classes must be canceled at least 12 hours in advance to avoid being fully charged. If the studio canceled a class or service for any reason, members may receive a credit to their account, which can be used for future classes or services. Refunds are not typically issued.
Consumer Rights
Consumers have the right to cancel this agreement without penalty or obligation within 3 business days after signing, by sending written notice to the studio’s address. Upon valid cancellation, any prepaid amount for unused services will be refunded.
Members are entitled to a refund if the business location of the health studio goes out of business, or moves its facilities more than five (5) driving miles and fails to provide, within 30 days, a facility of equal quality located within five (5) driving miles at no additional cost to the buyer. Members are advised to contact the Florida Department of Agriculture & Consumer Services for information within 60 days should the health studio go out of business.